Windows

How to Fix Ubisoft Connect Not Working in Windows 11

If the Ubisoft Connect app does not work on Windows 11/10, you can attempt the solutions in this article. Ubisoft Connect is an ecosystem for Ubisoft games that allows various users, independent of device, to connect. The platform primarily serves to play and update Ubisoft games. However, it, like any other programme, has its share of bugs and downtime. If the Ubisoft Connect app is not working on your Windows PC, you can attempt the methods listed below.

It’s quite inconvenient when Ubisoft Connect fails on your PC and you can’t play or update your games properly. Some gamers may see an error message stating that “A Ubisoft service is not currently accessible.” Don’t be concerned if you find yourself in the same circumstance. We’ll show you real-world solutions and walk you through the process step by step in this post.

Table of Contents

Why Ubisoft Connect Not Working in Windows 11

Check that PC is not in offline mode. You may be unable to log in if you use Ubisoft Connect PC in Offline mode. Check to see if Ubisoft Connect PC is experiencing connectivity troubles. You may be unable to log into the Desktop Application due to connectivity difficulties with your device.

How to Fix Ubisoft Connect Not Working in Windows 11

1. Examine the proxy settings

2. Renew your IP address and flush your DNS.

3. Turn off IPv6.

4. Unnecessary applications should be closed.

5. Update the drivers for your devices.

6. Check the internet connectivity.

7. Restart the PC.

You are not required to attempt all of them. Simply scroll down the list until you find the one that resolves your Ubisoft connectivity problem.

1. Examine the proxy settings

Ubisoft connectivity issues are more likely if your Windows proxy settings are incorrect. Simply disable the proxy server and see if that helps:

1. Press Windows + R from the keyboard.

2. Type intelcpl.cpl in the search bar and click Ok.

3. Choose the Connections option and click on Lan settings.

4. Uncheck the boxes next to Use a proxy server for your LAN and Automatically detect settings. Then press the OK button.

Restart the Ubisoft Connect app to see if everything returns to normal. If not, proceed to the following fixes.

2. Renew your IP address and flush your DNS.

Flushing DNS and renewing IP addresses is a typical yet effective solution to several types of Internet connectivity issues, including the Ubisoft Connect not working issue. If you’re not sure how to accomplish it, just follow the steps below.

1. Click on Start icon.

2. In the Search box type cmd. After that click on Run as administrator button.

3. Click on Yes to run it.

4. Enter ipconfig /flushdns into the command prompt window and hit Enter.

Whenever Google searches for ubisoft, this site appears.

5. Type ipconfig /renew and press Enter.

After that, re-test the problem. If Ubisoft Connect still does not work, proceed to the next procedure.

3. Turn off IPv6 For.

Some gamers claimed that utilising an IPv6 protocol caused Ubisoft Connect to disconnect. To test if this is the case for you, disable IPv6 as follows:

1. Press Windows + I to open Settings app.

2. Select Network & internet option from the given options.

3. Click on Chnage adapter options.

4. Select Properties from the context menu of the Internet connection you’re using.

5. Check Internet Protocol version 4 (IPv4) and uncheck Internet Protocol version 6(IPv6) under the Networking tab. Then click OK to save your changes.

Check to see if the issue remains. If this is the case, there are two additional remedies to attempt.

4. Unnecessary applications should be closed.

Ubisoft Connect may not be operating owing to software incompatibilities created by other apps running in the background, such as antivirus or a VPN. As a result, we recommend that you close any superfluous apps when playing Ubisoft games and utilising the Ubisoft Connect app.

Warning :- Do not terminate any applications that you are unfamiliar with, since they may be important to the operation of your computer.

1. Right click any empty area of the Taskbar and select Task Manager.

2. Right-click the application to be closed and select End task.

Whenever Google searches for ubisoft, this site appears.

To check if this strategy works, try launching Ubisoft Connect. If not, go to the previous repair.

5. Update the drivers for your devices.

If none of the alternatives above work, your device drivers, particularly the network adapter driver, are most likely broken or obsolete. To maintain your PC in peak shape, always install the most recent device drivers.

There are primarily two methods for updating your drivers:

Manually

You may manually update your drivers by visiting the manufacturer’s website for your device or computer and looking for the most recent accurate driver. Make certain that you only install drivers that are compatible with your Windows version.

Automatically

If you don’t have the time, patience, or computer skills to manually update your device drivers, Driver Easy can do it for you.

1. Download and install Driver Easy.

2. Launch Driver Easy and select the Scan Now option. Driver Easy will then check your computer for problematic drivers.

3. Click the Update button next to the flagged driver to obtain the latest version of that driver, which you can then manually install (you can do this with the FREE version).

Alternatively, select Update Any to automatically download and install the proper version of all missing or out-of-date drivers on your system. (This necessitates the Pro version, which includes full support and a 30-day money-back guarantee.) When you click Update All, you’ll be requested to upgrade.)

After the driver update is complete, restart your computer to restore Ubisoft Connect.

6. Check the internet connectivity.

Another essential factor that might impede the proper operation of the Ubisoft connect app is an internet connection. As you may be aware, Ubisoft Connect requires a good internet connection in order to provide its services. If you are linked to a slow internet connection or have an issue with your network, Ubisoft Connect will not function properly.

Check your internet connection and, if necessary, reboot your Wi-Fi router.

7. Restart the PC.

Restart your computer before proceeding with any technical steps. As it turns out, there may be a temporary problem preventing Ubisoft Connect from running smoothly on your PC. And the greatest thing you can do to get rid of them is to restart your PC. Carry it out and see if the problem has been resolved.

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Frequently Asked Questions

1. Why isn’t my Ubisoft Connect working?

Check that Ubisoft Connect PC is not in offline mode. You may be unable to log in if you use Ubisoft Connect PC in Offline mode. Check to see if Ubisoft Connect PC is experiencing connectivity troubles. You may be unable to log into the Desktop Application due to connectivity difficulties with your device.

2. Why is Ubisoft Connect always unavailable?

By default, your computer’s IP and DNS addresses fluctuate over time. This is normally not a problem, but some users have noted that providing your computer static IP and DNS addresses will help you resolve the “A Ubisoft service is now unavailable” error on Windows.

3. How do I update Ubisoft Connect PC?

Install the most recent version of Ubisoft Connect PC. Run the installer file that you downloaded as administrator. To finish the installation, follow the on-screen directions.

Final Words

Hopefully, one of the solutions listed above solved your Ubisoft connect not functioning problem. If you have any questions or recommendations, please post them in the comments section below. All of these approaches have been thoroughly tested and proven to be effective for this condition.