How to Troubleshoot & Fix Microsoft Store Issues ?
Users have access to the Microsoft Store, a well-liked built-in program in Windows 10/11, which offers a simple method to download, install, and manage a variety of apps, games, and software. Despite its usefulness, there are still problems that might frustrate users with the MS Store. When using the MS Store, users may run into a number of typical difficulties, from the store not opening to programs regularly crashing. Fortunately, most of these problems have solutions, and in this post, we’ll talk about some typical problems and how to identify and fix them. You may assure a seamless experience while using the MS Store on Windows 10/11 by paying attention to the following recommendations.
Table of Contents
- 1. Microsoft Store Not Opening
- 2. Download and Installation Issues
- 3. Application Crashes
- 4. Microsoft Store Not Showing Installed Apps
- 5. Microsoft Store Unavailable
- 6. Showing Error Codes in Microsoft Store
- Conclusion
1. Microsoft Store Not Opening
The Microsoft Store not opening is one of the most frequent problems users have. Corrupt system files, outdated drivers, or problems with the Microsoft Store itself are just a few causes for this.
Note: Please keep in mind that sometimes Microsoft Store automatically updates itself to the latest version while you are connected to the internet. During this installation time, the MS Store does not open. At this stage, wait a while, and when the installation is complete, it’ll automatically open for you if you’ve opened it earlier.
Fix A. By Restarting Windows or Troubleshooting
The initial steps to resolving this problem are to restart your computer and attempt to launch the Microsoft Store once more. Try running the Windows Store App troubleshooter if it still doesn’t work. To access this tool for Windows 10 users, go to Settings > Update & Security > Troubleshoot > Windows Store Apps and for Windows 11 users, go to System > Troubleshoot > Other troubleshooters > Windows Store Apps.
Fix B: By Resetting Windows Store
You can attempt to reset the Microsoft Store if the troubleshooter is ineffective. By using the Windows key + R to open the Run dialogue box, enter wsreset.exe and press the Enter key to complete the process. Hopefully, this will reset the MS Store and resolve the problem.
2. Download and Installation Issues
Downloads and installations on the Microsoft Store may fail or become stuck, which is another frequent problem. Attempting to install a crucial program or game at this time might be unpleasant.
Fix A: By Resetting Windows Store
First, check to see if your network is functioning properly and that your internet connection is steady. If that’s not the problem, try clearing the Microsoft Store cache. Open the Run dialogue box, enter wsreset.exe, and then click OK to complete the process.
Fix B: By Using Command Prompt/Windows PowerShell
If that doesn’t work, you can try resetting the Windows Update components. To do this, open the Command Prompt or Windows PowerShell as an administrator and type the following commands one by one:
WARNING: Be careful when writing the following commands, as one wrong command may lead to complete system failure. Just write the command as it is.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserverThese above commands will stop the necessary services, rename the SoftwareDistribution and catroot2 folders, and start the services again.
3. Application Crashes
If a Microsoft Store app often fails, there are a number of potential causes, including outdated drivers, problems with the app itself, or incompatibilities with other programs.
Fix A: By Updating/Reinstalling the App
Update the app to the most recent version as a first step. By visiting the Microsoft Store app and looking for updates, you may accomplish this. Reinstall the app if it doesn’t solve the problem.
Fix B: By Updating Drivers/Disabling Antivirus, Firewalls
Update your drivers if the app still crashes. You may do this by going to Device Manager, right clicking on the particular driver, and then selecting Update Driver from the context menu. If that doesn’t work, try temporarily deactivating incompatible applications, such as firewalls or antivirus programs.
4. Microsoft Store Not Showing Installed Apps
Another frequent problem is that the installed apps might not appear in the Microsoft Store. Particularly if you want to manage or update your apps, this might be problematic.
Try the previously stated Microsoft Store reset to resolve this problem. Try emptying the MS Store cache if that doesn’t work. To accomplish this, open the Run dialogue box, enter wsreset.exe, and then click OK. The cache will be cleared, possibly resolving the problem. Try restarting your computer or signing out and back in to your account if the problem still exists.
5. Microsoft Store Unavailable
Sometimes the Microsoft Store might be unavailable for download or installation. This can be due to several reasons such as server issues or maintenance.
To find out whether there are any known difficulties, visit the MS Store status page first. You can try again later if the MS Store is unavailable due to maintenance. You can try clearing the MS Store cache or doing the previously suggested MS Store reset if there are no problems with the MS Store.
6. Showing Error Codes in Microsoft Store
The Microsoft Store may occasionally show error codes that are challenging to understand. 0x80072EE7, 0x803FB107, and 0x80244018 are a few examples of frequently occurring error codes.
Try deleting the cache or resetting the MS Store, as described before, to resolve these problem numbers. The Windows Update troubleshooter may also be used to resolve updates and download-related problems.
If none of these fixes work, you might prefer to temporarily turn off your antivirus software or get in touch with Microsoft support.
Conclusion
In conclusion, the Microsoft Store may be a helpful tool for getting applications, games, and other software downloaded and installed. But it can have problems just like any other piece of software. You can diagnose and resolve the majority of frequent Microsoft Store difficulties by applying the aforementioned patches, and you can then resume enjoying your favourite applications and games.
Thank You
